Privacy Policy

Last Updated: June 1, 2025

This Privacy Policy describes how HealTrack ("we", "our", or "us") collects, uses, and discloses your personal information when you visit our website, use our mobile application, or use our services.

Information We Collect

We collect several types of information from and about users of our website and services, including:

Personal Information: This includes your name, email address, phone number, and other information you provide when creating an account or contacting us.
Health Information: Information related to your health that you choose to track using our services, such as vital signs, medication schedules, and health goals.
Usage Data: Information about how you use our website and services, including your browsing actions, patterns, and interactions with our platform.
Device Information: Information about the device you use to access our services, including IP address, browser type, and operating system.

How We Use Your Information

We use the information we collect for various purposes, including:

Providing, maintaining, and improving our services
Processing and completing transactions
Sending you technical notices, updates, and support messages
Responding to your comments, questions, and requests
Personalizing your experience and delivering content relevant to your interests
Monitoring and analyzing trends, usage, and activities in connection with our services
Detecting, preventing, and addressing technical issues

How We Share Your Information

We may share your personal information in the following situations:

With Service Providers: We may share your information with third-party vendors, service providers, and other business partners who perform services on our behalf.
With Your Consent: We may share your information with healthcare providers or family members if you choose to share your health data with them through our platform.
For Legal Reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
Business Transfers: In the event of a merger, acquisition, or asset sale, your personal information may be transferred as a business asset.

Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

The right to access the personal information we have about you
The right to request correction of inaccurate personal information
The right to request deletion of your personal information
The right to restrict or object to processing of your personal information
The right to data portability
The right to withdraw consent at any time

Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy.